Team Members
 | Craig Bates President & Managing Director - This email address is being protected from spambots. You need JavaScript enabled to view it.Craig enjoyed a distinguished career in the Royal Australian Navy before establishing TQCSI in the early 90's. He is recognised as a leading expert in management systems, and is responsible for the strategic direction and overall success of TQCSI. He is a member of the Certification Approval Panel and Auditor Evaluation Panel, a Senior Lead Auditor for ISO 9001, ISO 14001, ISO 45001, ISO 22000, HACCP and QHSE. Craig manages the development of all new certification programs. |
 | Louise Bates Financial Controller - This email address is being protected from spambots. You need JavaScript enabled to view it.Louise is responsible for all financial matters. |
 | Sean Bates Accreditation Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Sean is responsible for the management of the certification approval process and maintaining JAS-ANZ accreditation. He is a member of the Certification Approval Panel and Auditor Evaluation Panel, an Aerospace Experienced Auditor for AS 9100, 9110 and 9120, as well as a Lead Auditor for ISO 9001, ISO 14001, ISO 45001 and the QHSE Code, and TQCSI’s Lead for QMS, EMS & OHS. |
 | Carolin Arndt Certification Officer - This email address is being protected from spambots. You need JavaScript enabled to view it.Carolin is a member of the Certification Approval Panel and Auditor Evaluation Panel, a Lead Auditor for ISO 9001, ISO 45001, ISO 22000, FSSC 22000, HACCP and jobactive. Carolin is also TQCSI’s Lead for FSMS. |
 | Daniel Chiu Senior Regional Office Coordinator (Red) - This email address is being protected from spambots. You need JavaScript enabled to view it.Daniel coordinates certification and auditor approvals for TQCSI (China), and training for new Regional Offices. Daniel also manages communication with ANAB and is responsible for the administration of the AQMS Program (AS 9100 Series Standards). |
 | Elijah Skorup Regional Office Coordinator (Blue) - This email address is being protected from spambots. You need JavaScript enabled to view it.Elijah coordinates certification and auditor approvals for Regional Offices including Japan, Korea, Taiwan and Vietnam. He is also responsible for coordinating Nuts changes, certification and accreditation data, and resolving IT problems at Head Office. |
 | Pagah Haghighatjoo (Peg) Regional Office Coordinator (White) - This email address is being protected from spambots. You need JavaScript enabled to view it.Peg coordinates certification and auditor approvals for Regional Offices including Egypt, Iraq, Jordan, Kazakhstan and Philippines. She also assists with certification approvals in China. |
 | Eloisa Makris Regional Office Coordinator (Green) - This email address is being protected from spambots. You need JavaScript enabled to view it.Eloisa coordinates certification and auditor approvals for Regional Offices including Australia, Bangladesh, Indonesia, Iran, Malaysia, Singapore and Thailand. She also coordinates requests for TQCSI-Yaran. |
 | Ekaspreet Kiran Executive Assistant - This email address is being protected from spambots. You need JavaScript enabled to view it.Ekas assists the Managing Director and Accreditation Manager with the administration of daily operations and special projects. Ekas also manages communication between management and JAS-ANZ, and is responsible for the administration of the FSSC 22000 Program. |
Our Auditors All of our Auditors are experienced Auditors in their own right. They are hand selected for their professionalism, personable abilities and communication skills. |
 | Rick Callaghan General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Rick is responsible for the strategic direction of TQCSI (Yaran). He is an Aboriginal man and was a Senior Manager at KPMG prior to becoming a Director of his own consulting business (Yaran Business Services) in 2000. Rick’s work in recent years has involved working with Indigenous corporations, Commonwealth, State and Local government agencies and major resource houses around Australia. |
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TQCSI (Yaran) is fully supported by the TQCSI (Australia) Office. |
 | Shahidul Islam CEO - This email address is being protected from spambots. You need JavaScript enabled to view it.Md. Shahidul Islam is responsible for the overall management and growth of TQCSI Bangladesh. He is a qualified Lead Auditor in QMS and has more than 20 years’ experience in the relevant field. |
 | Suman Baidya General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Mr Suman Baidya is responsible for TQCSI operations in Bangladesh. He is responsible for leading the certification and marketing department and arranging training on different Management Systems Standards. Mr Baidya is a qualified Lead Auditor in QMS & EMS and has 9 years’ experience in Management Systems Auditing. |
 | Arif Mahmud Office Coordinator -Mr. Arif is responsible for scheduling audits to coordinate with clients, auditors and technical experts. He is also responsible all other admin and accounts relevant activities. |
 | Alex Liu General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Alex is responsible for the overall running and growth of TQCSI (China). He is also a qualified Lead Auditor in QMS. |
 | Carol Zhang Operations Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Carol is responsible for translating TQCIS documents and policies, the operations managemnet of TQCSI (China), coordinator and processing auditor information and queries, and communicating with Head Office. |
 | Lin Li Office Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Lin Li is responsible for the management of the TQCSI (China) office and conducts Contract Reviews. |
 | Michael Peng Marketing Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Michael is responsible for marketing planning and activities of TQCSI (China). |
 | Song Xiufen Technical Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Song Xiufen is responsible for the management of Contract Reviews and audit activities of TQCSI (China) |
 | Ava Liu Office Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Ava is responsible for liaising with Head Office, entering data into Nuts and coordinating certification approval. |
 | Betty Shao Scheduler - This email address is being protected from spambots. You need JavaScript enabled to view it.Betty is responsible for audit scheduling and entering audit information into Nuts. |
 | Tracy Niu Financial Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Tracy is responsible for all financial matters of TQCSI (China). |
 | Lydia Li Data Reviewer - This email address is being protected from spambots. You need JavaScript enabled to view it.Lydia is responsible for checking audit reports. |
 | Demi Dai Human Resources - This email address is being protected from spambots. You need JavaScript enabled to view it.Demi is responsible for TQCSI (China)'s recruitment and the checking, delivering and reporting of ceritification information onto CNCA. |
 | Fiona Liang Document Controller - This email address is being protected from spambots. You need JavaScript enabled to view it.Fiona is responsible fo rreceiving, checking and uploading of audit reports into Nuts, communicating and addressing issues related to audit reports, and reporting audit plans onto CNCA. |
 | Mohamed Haggag General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Mohamed is responsible for all operations in TQCSI (Egypt) |
 | Ahmed Haggag Financial ControllerAhmed is responsible for all financial matters of TQCSI (Egypt) |
 | Islam Ghorib Marketing ManagerIslam is responsible for marketing activities of TQCSI (Egypt) |
 | Kamal Kayal Business Development ManagerKamal is responsible for the growth of TQCSI (Egypt) operation in Syria. Kamal has a BSC in informatics and is MBA certified. |
 | Dr Shaban Operations ManagerDr Shaban has a PhD in microbiology with experience in management systems consulting and auditing in the food, Healthcare and medical device sectors. |
 | Samah Badra Business Development AdministratorSamah is responsible for the business development activities of TQCSI (Egypt) in Syria. |
 | Berry Boen Director - This email address is being protected from spambots. You need JavaScript enabled to view it.Berry is responsible for the management and growth of TQCSI Indonesia. He graduated with Bachelor of Science in Marketing and Master of Business Administration from Iowa State University. He also holds a Master of Law from Jayabaya University. He has over 20 years of experience in various industries and possesses extensive experience in ISO 9001, ISO 14001 and OHSAS 18001. |
 | Susan Boen Vice President of Operations - This email address is being protected from spambots. You need JavaScript enabled to view it.Susan is in charge of receiving inquiries from potential clients, coordinating, and scheduling audits for clients of TQCSI Indonesia. She also acts as a liaison between TQCSI Indonesia and Head Office to ensure daily operations is done in accordance with TQCSI requirements. She graduated with Bachelor of Science in Marketing from Arizona State University and attained her MBA from University of Portland. |
 | Chriesti Prikahesti Office Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Esti coordinates all administration matters for TQCSI Indonesia including audits and financial matters. She graduated with a Bachelor of Applied Science in Hotel Management from Trisakti Institute of Tourism. |
 | Mahboub Davari General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Mr. Davari is responsible for TQCSI operations in Iran and is a qualified QMS, EMS and OHS Lead Auditor. |
 | Sima Bahadori Lead Auditor - This email address is being protected from spambots. You need JavaScript enabled to view it.Sima is a qualified QMS, EMS and OHS Lead Auditor working for TQCSI (Iran). |
 | Hossein Yarjani Operations ManagerHossein is responsible for coordinating the daily operational activities of TQCSI in Iran, including audit scheduling and auditor allocation. He is a civil engineer with auditing experience in the mining and cement industries. |
 | Sonia Yarjani Marketing ManagerSonia is responsible for devleoping, implementing and executing strategic marketing plans for TQCSI (Iran). |
| Mohamed Haggag General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Mohamed Haggag is responsible for the management and business development of TQCSI operations in Iraq, and the effective functioning of the Iraq Office |
 | Zaid Akram Operations ManagerZaid is responsible for managing TQCSI Client in Iraq and coordinating the auditing & Certifications processes. |
 | Hayder Safaa Business Development ManagerHayder has 11 years' experience in the food and beverage industry working as the quality assurance engineer for Coca Cola Iraq. He is also experienced in implementing management systems and auditing for quality, environmental, safety and food safety management systems, FSSC and GMP. |
 | Ammar Safa’a Abduljabbar Financial ControllerAmmar is responsible for all financial and contractual issues in TQCSI (Iraq). |
 | Kunio Tobata General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Mr Kunio Tobata is responsible for the overall operations of TQCSI (OCO). He is a qualified Lead Auditor in HACCP and ISO Standards 9001, 14001, 22000.. |
 | Ayumi Akashi Office Administrator - This email address is being protected from spambots. You need JavaScript enabled to view it.Ms. Ayumi Akashi is responsible for translation duties and administration of the certification process. |
 | Shuta Uogata Office Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Mr Shuta Uogata is responsible for coordination of client correspondence and administration of the certification process. |
 | Akira Tashibu General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Akira is trained as a quality and environmental management system auditor. He also has specific qualifications in food safety systems and electrical engineering. Akira is a capable manager with more than 25 years experience in the inspection and certification industry sector. Akira represents TQCSI interests in Japan. |
 | Daiki Saito Scheduler & Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Daiki is the scheduler and office corrdinator for TQCSI Japan. |
 | Remonda Sweis General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Remonda is responsible for coordinating daily operational activities of TQCSI in Jordan. She is responsible for compliance with TQCSI and JAS-ANZ procedures and expanding TQCSI operations in Jordan. |
 | Shatha Tarawneh Certification Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Shatha is responsible for management of TQCSI documentation, management of TQCSI correspondence, planning and preparations of audits. Shatha is also a Lead Auditor in FSMS and QMS. |
 | Tamara Shaheen Operations Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Tamara is responsible for the preparation of audit reports and correspondence with clients. She is also responsible for planning and scheduling of audits. Tamara is a Lead Auditor in FSMS, QMS and EMS. |
 | Mrs Gulzhan Turdaliyeva Managing Director - This email address is being protected from spambots. You need JavaScript enabled to view it.Mrs. Gulzhan Turdaliyeva has more than 10 years experience in QMS, EMS and OH&S. She is a qualified Lead Auditor in Management Systems. Gulzhan is responsible for coordinating the daily operational activities of TQCSI in Kazakhstan and neighboring countries. She is also in charge of training activities. |
 | Dinara Ravelu Business Development Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Ms. Dinara Ravelu is responsible for business development of TQCSI in Kazakhstan and neighboring countries. |
 | Ji-Hyun Kim General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Ji-Hyun Kim coordinates TQCSI from our Incheon office in South Korea. Mr Kim has 30 years experience in ISO 9001 and ISO 14001 and has helped more than 800 companies. |
 | Chan-Gyun Kim ManagerChan-Gyun Kim is an experienced quality and environmental lead auditor who coordinates all certifications for the office. |
 | Hyun-Kyu Oh Office Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Miss Oh is a university graduate in management and coordinates all auditing requirements for the office. Miss Oh ensures the office fully complies with TQCSI and JAS-ANZ procedures. |
 | Moo Sung Lee President - This email address is being protected from spambots. You need JavaScript enabled to view it.Mr. Lee is the President of TQCSI (Korea) and is responsible for its overall success. He is also a Quality and Environmental Lead Auditor |
 | Kim Ha Yeon Accounts Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Kim is responsible for accounts for TQCSI (Korea) |
 | Choi Hye Rin Certification Management Team Leader - This email address is being protected from spambots. You need JavaScript enabled to view it.Choi Hye Rin manages audit planning for TQCSI (Korea) |
 | Cha Jeong Hyeon Audit Report Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Cha Jeong Hyeon liaises with Head Office for the review of SA, TA and CA audit reports, and the issuance of certificates |
 | Heo In Kyeong Auditor Managent and Audit Report Reviewer - This email address is being protected from spambots. You need JavaScript enabled to view it.Heo, In Kyeong liaises with Head Office for the review of SA, TA and CA audit reports, and the issuance of certificates. |
 | Mohamed Noor Sany Managing Director - This email address is being protected from spambots. You need JavaScript enabled to view it.Sany graduated with a Bachelor of Science (Hons) in Structural Engineering from University of Sussex, United Kingdom. He also possesses a Diploma in Safety from RoSPA, Birmingham, UK. Sany is also a trained and accredited UK HSE Auditor, a certified (Malaysian) Safety and Health Officer, and industry-trained in Risk Management. Sany served Shell Group of Companies for over 20 years before venturing into safety advisory and training. He is currently our Group Managing Director. |
 | Poziah Talib Office Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Coming soon. |
 | Oyuntugs Batbaatar Regional Director - This email address is being protected from spambots. You need JavaScript enabled to view it.Oyuntugs is responsible for the management and business development of TQCSI operations in Mongolia. She is also a qualified Lead Auditor in QMS, EMS and SMS systems. She has also completed a master degree in safety and environment management. |
 | Batbaatar Dashzeveg General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Batbaatar is responsible for the daily operations of the Office. He is a Mechanical engineer and has a master's degree in Engineering technology with specialisation in Safety Controls. He has a broad experience in state inspections, as well as been on various safety and fire-managing roles for the private sectors. With over 35 years of experience, Batbaatar is a well-known Lead Auditor and trainer in SMS, QMS and EMS. |
 | Tugssaikhan Dorjkhuu Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Tugssaikhan assists in external liaisons and is responsible for documentation. She is a Mechanical engineer having background in state inspections, tutoring and consulting for 30+ years. She is a qualified Auditor and Trainer in SMS. |
 | Uyanga Ganchangaa Certification Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Uyanga manages certification audits, including the preparation, planning, scheduling and reporting. She has a master's degree in eco-city management. She is a trainer and auditor in safety and labour-law-related subjects. |
 | Bolormaa Gankhuyag Partnership Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Bolormaa is responsible for client relationships, promotions and customer satisfaction management. She is a QMS and SMS Auditor. |
 | Otunbayar Batbaatar Accountant - This email address is being protected from spambots. You need JavaScript enabled to view it.Oyunbayar is responsible for the financial planning and reporting. She has a bachelor's degree in Financial Management. |
General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it. Responsible for the overall management of TQCSI (Philippines). The current General Manager who has been with the organization since day 1, is an experienced Director of certification bodies and manufacturing companies. An experienced Lead Auditor for ISO 9001 & ISO 14001, and conducted audits to ISO 13485 (EN 46000) and IATF 16949 (QS-9000) in the Philippines, Thailand, Malaysia, Singapore and Hongkong, prior establishing TQCSI (Philippines). While a Compliance Director in a manufacturing company, had led the organization as the chosen recipient from the President of the Philippines, of the Outstanding Environmental Performance Award from the 5000 companies in Philippine Economic Zones. | |
Certification Manager - This email address is being protected from spambots. You need JavaScript enabled to view it. Responsible for the management of auditing activities. The current Certification Manager, who has been with the organization since 2018, has extensive work experience in manufacturing companies and certification bodies, and possesses several years of experience as Certification Manager, Technical Reviewer and also as a Lead Auditor for ISO 9001 & ISO 14001. | |
Administration Officer - This email address is being protected from spambots. You need JavaScript enabled to view it. Responsible for the office administration, scheduling of audits and the main focal person for communicating with Head Office. The current Administration Officer who has joined the organization during the initial month of its operations, has extensive experience in conducting 1st party audits for ISO 9001, ISO 14001, ISO 45001,EICC/RBA, ISO 13485 and TL 9000, as well as 2nd party audits for ISO 9001, ISO 14001, ISO 45001 & EICC/RBA. | |
Business Development and Marketing Executive - mThis email address is being protected from spambots. You need JavaScript enabled to view it. Responsible for the business development and marketing activities, including speakership in conventions related to management systems certification. The current Business Development and Marketing Executive is a Registered Marketing Professional and graduated cum laude in B.S. in Marketing Management. |
 | Susan Tan Certification Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Susan coordinates all TQCSI activities in our Singapore office. She is responsible for client liaison, audit scheduling, compliance with TQCSI procedures, coordination with Head Office and accounts management. Susan is also a Lead Auditor. |
 | Cheng Ying Nung General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Cheng is responsible for the TQCSI operations in Singapore. He is a qualified QMS, EMS and SMS Lead Auditor. |
 | Angeline Lim Office Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Angeline provides admin support for TQCSI Singapore, including contract review, audit scheduling and invoicing. |
 | Roshani Perera General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Roshani Perera is responsible for the overall operation of TQCSI (Sri Lanka). She is a qualified Lead Auditor in QMS, EMS and SMS with more than 15 years of auditing experience. Roshani also holds a MBA and is passionate about management system certification. |
 | Maxim Aljabr General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Maxim, the President of TQCSI (Syria) is responsible for all operations in Syria and Lebanon. He graduated with Mathematical Statistics and is a certified trainer in quality management and food safety systems. He is also qualified as a Lead Auditor in QMS, EMS and FSMS. |
 | Rawad Aljabr Financial Controller - This email address is being protected from spambots. You need JavaScript enabled to view it.Rawad is responsible for all financial matters of TQCSI (Syria). He is a Mechanical Engineer with a masters degree in Mechanical Design and Production Engineering. |
 | Aya Sharbek Office Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Aya is responsible for the office administration of TQCSI (Syria) including translating documents and submitting reports to Head Office to ensure compliance with TQCSI rules and procedures. She is also responsible for business development of the office. |
 | Annie Kuo General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Annie has a wealth knowledge and experience in certification operations. As GM of TQCSI (Taiwan), she is responsible for business strategy and all TQCSI operations in Taiwan. |
 | Joe Chang Auditor Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Joe Chang has worked with TQCSI (Taiwan) since 2018. He is responsible for monitoring auditor performance and competency requirements for TQCSI (Taiwan). |
 | Ada Hsu Accountant - This email address is being protected from spambots. You need JavaScript enabled to view it.Ada coordinates all accounts for TQCSI (Taiwan). |
 | Shelley Jheng Certification Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Shelley Jheng is the Taiwan Office Team Leader, responsible for KPI monitoring and tracking actions. She is also responsible for arranging audit schedules, sending audit documents to auditors and office administration. |
 | Jenny Chien Administration Assistant - This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.Jenny is responsible for scheduling audits and helps with office administration. |
 | Ariel Huang Administration Assistant - This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.Jenny is responsible for scheduling audits and helps with office administration. |
 | Bill Kuo Sales - This email address is being protected from spambots. You need JavaScript enabled to view it.Bill Kuo is responsible for business development of TQCSI in Taiwan. He manages potential clients and handles client feedback. |
 | Yuvadee Halidsadeekul Office General Manager and Financial Administrator - This email address is being protected from spambots. You need JavaScript enabled to view it.Yuvadee has more than 15 years experience in the medical laboratory service and, with a degree in Business Administration, she has significant experiences in business management. Yuvadee manages TQCSI's network in Thailand and coordinates all operations of the office. |
 | Thipawan Inthanee Assistant Manager - Operations - This email address is being protected from spambots. You need JavaScript enabled to view it.Thipawan is our Assistant Manager who coordinates all audit operations, scheduling, and audit reports. She is also a QMS and HACCP Auditor. She is responsible for filing and maintaining client information. |
 | Siriluk Chanchai Office Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Siriluk coordinates all correspondence, invoicing and maintenance of audit records, and auditing activities. |
 | Stela Tomova Managing Director - This email address is being protected from spambots. You need JavaScript enabled to view it.Stela is responsible for the entity, market growth and operations in north America, USA. Through her experience as a consultant, Stela identified the need for a certification body that offers, both organizations and auditors, significantly higher satisfaction in the US market. TQCSI (USA) is the realization of her vision. Her focus on building a long lasting, prosperous and triumphant partnership with TQCS International (TQCSI), which is regarded as the most professional certification body in the world, will ensure her vision to add value to organizations’ business strengths, success and, more importantly, the value they bring to their customers. |
 | Svetlana Scordo Social Media Advisor - This email address is being protected from spambots. You need JavaScript enabled to view it.Svetlana assists with social media marketing in the USA. She has impressive experience in both marketing and Quality Management and uses it for promoting TQCSI in the US market. |
 | Pham Thang Loi General Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.Mr Loi is responsible for all TQCSI operations in Vietnam. |
 | Nguyen Thi Ngan Office Coordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.Miss Ngan is responsible for coordinating the daily operational activities of TQCSI in Vietnam. She ensures the office fully complies with TQCSI and JAS-ANZ procedures. |
 | Do Thi Huong Accountant - This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Huong coordinates all accounting activities for TQCSI Vietnam. |
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