TQCSI has been selected as a panel member of preferred suppliers for the provision of Principal Safety Audits for the Woolworths Group in Australia.

Emp of Yr

Craig Bates, President of TQCSI, and wife, Louise, visited Fukuoka, Japan, today to present the TQCSI Employee of Year Award to Ayumi Akashi of TQCSI (OCO). Ayumi won the Award from candidates in TQCSI offices in 29 countries.

General Manager of TQCSI (OCO), Kunio Tobata, hosted an excellent dinner in one of Japan’s finest restaurants with a number of staff enjoying a uniquely Japanese fare and the finest of Japanese sake to celebrate the occasion.

Ayumi is a long-time employee of TQCSI and has displayed a long history of tireless effort to ensure TQCSI (OCO) strictly complies with TQCSI procedures. Craig Bates lauded Ayumi as the “rock of the office and a fine example of professional Japanese women adding value to ISO certification”.

The dinner followed discussions on how TQCSI (OCO) will pursue FSSC 22000 certification in the near future.


Craig Bates is President and Managing Director of TQCS International Pty Ltd (TQCSI).

Craig China


Craig Bates, President of TQCSI, visited TQCSI (China)’s offices in Shanghai this week and presented the Regional Office of the Year Award to Liu Changyi (Alex), General Manager of TQCSI (China).

TQCSI (China) was selected as the most professional of TQCSI’s 29 Regional Offices throughout Asia, the Middle East, northern Africa and western Europe and is approaching 3,000 certificates; by far the most of any TQCSI Office.

Keith Ketheeswaran

Keith Ketheeswaran, Director Governance and Performance Assurance for The GEO Group Australia Pty Ltd, is retiring this week.

Keith is respected as a doyen in Australia’s quality industry and has been a long serving director for Australia’s largest and most respected private operator of prisons, GEO. I met Keith in the mid 1990’s when he was Managing Director of QAS (now SAI Global) and even back then he led the charge for organisations to embrace risk management in their decision making.

Late last year, an independent arbitration determined that any extended distribution agreement with SAI Global will be non-exclusive.  Accordingly, Standards Australia is moving beyond the exclusive distribution arrangements that have been in place with SAI Global since 2003.

Standards Australia is committed to implementing the new arrangements later this year.

In the meantime, Australia Standards will continue to be distributed through SAI Global and Standards Australia will be providing details on its consultation over the coming months.

At last, we should see a resolution to an inept political decision made 15 years ago that has allowed an unfair advantage in the certification industry.

Ayumi Akashi

Congratulations to Ms Ayumi Akashi of TQCSI (OCO Japan) – Ayumi-san is a loyal and dedicated Office Administrator who has ensured 100% compliance of the Office with TQCSI procedures. She liaises with auditors and clients in a most professional manner. Ayumi-san is completely reliable and facilitates translation of audit reports in a timely manner.


Congratulations to Robert Thompson of TQCSI (Australia) for being selected as TQCSI's 2018 Auditor of the Year. Rob is an experienced QMS/EMS/OHS Senior Lead Auditor who has worked for TQCSI for many years. He has a thorough understanding of the Standards and is consistently complimented by clients for his auditing and adds value to their certification. His audit reports are detailed and meet all requirements. Rob is thoroughly reliable and is a wonderful mentor to new auditors, despite his photo!


Congratulations to An Phat plastic and green environment joint stock company - Factory 6 for being awarded TQCSI's International Client of the Year for 2018. An Phat is one of Vietnam’s leading manufacturers of PE plastic bags with an excellent commitment to high quality packaging, environmental sustainability, safety of food packaging and continual improvement.

Liu Chang Yi

Congratulations to TQCSI (China) for being selected as TQCSI's 2018 Regional Office of the Year. TQCSI (China) has continued to excel since winning the same award in 2016. TQCSI (China) achieved 2,000 certificates in September 2018 and continues to grow while maintaining consistently high standards. Despite the language difficulties, a change in key staff and significant workload, TQCSI (China) has maintained a positive and professional attitude and has always worked collaboratively with Head Office to improve performance. TQCSI (China) is excellently led by General Manager, Liu Chang Yi, who is well respected in the certification industry.


TQCSI has opened a regional office in Iraq. TQCSI (Iraq) is the first certification body to be based in the country and demonstrates TQCSI's commitment to the promotion of trade in the Middle East by certifying businesses to international standards for quality, environmental, safety, asset management and information security management systems.

Based in Baghdad with local employees, TQCSI (Iraq) will be overseen by TQCSI (Egypt) for the initial phase of operations. The banking and government sectors will be the initial clientele while industries involved in building the economy will be targeted. We trust TQCSI (Iraq) can grow into a successful office while Iraq continues to embrace peace and harmony.

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