ISO 10002 is a standard specifically tailored for complaints handling. It provides guidance on the process of complaints handling related to products within an organisation, including planning, design, operation, maintenance and improvement.
The complaints-handling process is suitable for use as one of the processes of an overall quality management system.
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TQCSI has now been accredited by JASANZ to certify clients to ISO 13485 for medical devices quality management systems.
Continue readingOur objective is to provide a reliable, no nonsense and simple auditing, inspection and certification process for organisations to assist in meeting their business objectives and continual improvement.
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ISO 9001, ISO 14001, ISO 45001, FSSC 22000, ISO 22000, HACCP, ISO 27001, ISO 55001 and more
